Returning Candidate?

Program Manager

Program Manager

Requisition ID 
US-NY-New York
Posted Date 
Program Management

More information about this job


Our Program Managers are responsible for the day to day program management of their client account(s). They partner with account leadership to deliver operational discipline & delivery excellence, speed to market, resource optimization, and profitability management to their business(es). Program Managers are efficient operators, who demonstrate strong commercial abilities and business and financial acumen. They are highly organized and accountable leaders, who are able to build relationships and collaborate with/draw on the expertise of Ogilvy’s vast resources and capabilities.


Here’s what you’ll be doing to lead Agency and Client growth


  • The key day-to-day project contact with lower to mid-level clients, creative teams and other agency partners
  • Managing client objectives, expectations and timelines and communicating changes/directions to internal team members
  • Working integrally with all internal team members to facilitate the process of developing effective strategies and briefs that lead to great work on brief
  • Influencing the efficiency and quality of work and advocating for the agency/client relationship
  • Mobilizing and driving the integrated team towards forward progress, action and results
  • Effectively presenting work from a delivery standpoint
  • Understanding staffing and scoping requirements
  • Owning the client budget and working with the Program Director to manage costs and deliverables as well as staffing resources
  • Owning project management/workflow system data entry and reporting
  • Identifying potential project risks and developing contingency plans
  • Serving as a mentor/coach and/or direct manager to more junior team members and supporting the development of these team members
  • Developing and maintaining high levels of team effectiveness (trust, communication, collaboration, productivity, diversity, engagement)
  • Understanding & respecting every department’s role in delivering great work & building relationships


Here’s what you’ll bring to the table


  • 5-7 years of related, client facing industry experience managing “the making” or delivery of great work
  • Ideally, several different account experiences delivering programs in at least 3 different capabilities (B2C, B2B, retail, CPG, digital, tech, etc.)
  • Proven negotiation skills
  • Experience forming strong client relationships at the lower-to-mid-levels
  • Demonstrated capability to get things done on budget and on time
  • Developing commercial abilities & business & financial acumen
  • An understanding of the dynamics and workings of the agency’s process as it relates to the client’s business
  • Strong internal relationships (particularly with creative team)
  • Accountability and calm, confident presence