• Account Director

    Posted Date 2 months ago(9/10/2018 3:00 PM)
    Requisition ID
  • Overview

    Position Summary

    The Account Director position will be a part of the global team responsible for developing POE strategy, creative and guidance for distribution by agency geo teams across the globe.  This role reports into the global Executive Group Director.  

    The ideal Account Director candidate has mastered the AD core competencies. They are an advisor and partner to the client at the Sr. manager and marketing/category director levels.  They have developed a keen ability for managing client based multi-discipline projects across the agency matrix, agency offices and client partners. They are able to identify opportunities to grow the account and client’s business, as well as identify and grow talent within the account and agency.  They are a leader in guiding and influencing both external and internal stakeholders. They understand and promote a 360 approach to marketing, audience engagement and industry innovation. 


    Here’s what you’ll be doing to lead Agency and Client growth

    • Understanding the essential dynamics, strategies and drivers of the client’s business
    • Being a liaison to multiple internal and external stakeholders to ensure integration across the business
    • Shaping and driving direction and activity on a given piece of business; recognizes and advances big ideas
    • Monitoring, projecting and providing innovative solutions to marketing issues
    • Demonstrating accountability for agency performance
    • Using Agency resources creatively to support client’s business
    • Foreseeing and identifying opportunities and formulates plans to manage and exploit them to drive/extend the business
    • Understanding and navigating the Agency matrix and client matrix
    • Ensuring overall quality of work on the business
    • Managing client expectations, objectives, and timelines
    • Recognizing and identifying solutions to resolve conflict situations (internally and externally)
    • Building and maintaining successful senior-level relationships at the client and within the agency
    • Acting as a resource to team members in assessing ideas and directions
    • Facilitating their own and other’s ideas from development to presentation to execution
    • Leading a global management system to ensure agency geo teams globally are aligned with the global business agenda and work
    • Guiding internal/partner teams to deliver integrated solutions from strategy and concept, through to execution, while adequately representing client interests
    • Growing, inspiring and developing a career plan for director reports and junior staff 


    Here’s what you’ll bring to the table

    • 8-10+ years of direct marketing account management experience required with familiarity in all aspects of engagement marketing – data analytics, communication planning, direct mail, CRM, social and digital media landscape
    • Demonstrated solid senior-level client experience and ability to navigate complex client organizations required
    • Proven track record of leading major accounts and exceptional client service skills
    • B2B/Technology client, SMB or global business experience is strongly preferred
    • Experience with Fortune 500 or other large well-known entities is a plus
    • Needs to be comfortable with ambiguity at times (both with clients and internally), be able to demonstrate flexibility and creative problem solving.
    • Needs to be a team player, friendly, easy to work with. They need to be able to handle many different personalities both internally and externally.
    • Needs to have had experience in communications planning, and ability to articulate examples of strategic recommendations they’ve provided, or sold in to clients.
    • Must be results oriented - will need to help develop value-add practices and processes of sharing results with clients
    • Proven ability to independently manage multiple priorities in a fast paced and deadline driven environment.
    • Ability to work effectively and proactively within a team setting
    • Strong management skills to help identify and grow junior talent    
    • Demonstrated ability in successfully managing agency retainers and revenue forecasting


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