Ogilvy

  • Account Supervisor, Consumer Public Relations

    Posted Date 7 days ago(1/10/2019 3:00 PM)
    Requisition ID
    2018-4477
    Location
    US-IL-Chicago
    Department
    Public Relations
  • Overview

    Our Account Supervisors bring value to our clients by passionately and professionally representing the agency on a day-to-day basis.  They are the trusted partner and point of contact for mid-level clients. partnering with account leadership to deliver operational discipline and delivery excellence, speed to market, resource optimization, and profitability management to their business(es). An Account Supervisor must possess a mastery of all core public relations skills, including writing, editing, media relations, pitch development, and message development, and have experience in developing communications plans, account management and client relationship management. Account Supervisors are efficient operators, who demonstrate strong commercial abilities and business and financial acumen. They are highly organized and accountable account leaders, who are able to build relationships and collaborate with/draw on the expertise of all Ogilvy’s capabilities. Account Supervisors add value by interrogating every client brief and assignment, and striving to solve our client’s larger business problems, not just the immediate request at hand. They act courageously and with conviction and collaborate with/draw on the expertise of all Ogilvy’s capabilities. This role sits within our consumer public relations group and requires an integrated background along with event management experience. 

    Responsibilities

    • A key day-to-day account contact with lower to mid-level clients, creative teams and other agency partners
    • Contribute to strategic counsel and development of communication plans
    • Manage partner/vendor relations as it relates to product launches, media, research, events and other program initiatives
    • Define client challenges, lead and participate in brainstorming sessions, and evaluate creative ideas from clients and staff
    • Develop and execute media relations strategies, including identifying and developing outreach opportunities, drafting media materials and pitching to the media
    • Strong ability to develop messaging and drafting stakeholder communications, including press releases, speeches, presentations, pitch materials, etc.
    • Coordinate influencer collaborations and manage photo / video production, etc. 
    • Create and execute executive visibility/thought leadership campaigns;
    • Managing client objectives, expectations and timelines and communicating changes/directions to internal team members
    • Influencing the efficiency and quality of work and advocating for the agency/client relationship
    • Mobilizing and driving the integrated team towards forward progress, action and results
    • Effectively presenting work from a delivery standpoint
    • Understanding staffing and scoping requirements
    • Owning the client budget to manage costs and deliverables as well as staffing resources
    • Owning project management/workflow system data entry and reporting
    • Identifying potential project risks and developing contingency plans
    • Serving as a mentor/coach and/or direct manager to more junior team members and supporting the development of these team members
    • Developing and maintaining high levels of team effectiveness (trust, communication, collaboration, productivity, diversity, engagement)
    • Understanding & respecting every department’s role in delivering great work and building relationships
    •  

    Qualifications

    • 5-7 years of related, client facing industry experience managing “the making” or delivery of great work
    • Ideally several different account experiences delivering programs for B2C/CPG/FMCG clients
    • Demonstrable knowledge of client and Agency operations and working knowledge of Ogilvy’s capabilities
    • Strong background in the strategy and development of PR programs and provide strategic thinking to clients
    • Experience using social media in communications campaigns
    • Strong skills in research, analysis and trend identification
    • Understand client strategies and develop strategies as needed by working with account lead
    • Understand client business and communication goals and the firm’s strategic plans to meet those goals
    • Digitally fluent, with an understanding of the complex, fragmented media landscape and how to build solutions to drive results for the client
    • Curious, a lifelong learner
    • Proven negotiation skills
    • Experience forming strong client relationships at the lower-to-mid-levels
    • Demonstrated capability to get things done on budget and on time
    • Developing commercial abilities & business & financial acumen
    • An understanding of the dynamics and workings of the agency’s process as it relates to the client’s business
    • Strong internal relationships (particularly with creative team)
    • A good listener, someone who reads people and those in a room well (and adapts their style and response accordingly)
    • Accountability and calm, confident presence

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